Send the Right Message at the Right Time

Onboard and engage your users with Userlist — a customer messaging tool for SaaS companies. More efficient than building it yourself; less complex than Intercom or
"Userlist has quickly become one of my must-have SaaS tools. It's so well designed and focused on customer messaging, unlike other bloated products I've used before."
— Ruben Gamez, founder of Docsketch

Laser-focused on your SaaS needs

Behavior Tracking
Track user behavior by sending custom properties and events into Userlist
Behavior-Based Messages
Trigger automated email campaigns based on what users do (or don’t do)
Lifecycle Automation
Set up onboarding campaigns, promote advanced features, re-engage inactive users
Segment your users based on their behavior
Send one-off broadcasts to make announcements and promote new features
Built-in Templates
Use built-in campaign templates, so that you never have to start from scratch

Manage your users

View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Send automated email campaigns

Contact your users at the best possible moment to help them on their journey. Use smart logic to respond to individual user actions and skip any irrelevant messages.

Segment your users

Segment your users dynamically based on their behavior. Trigger automated campaigns when users join or leave a segment.

Level up your SaaS email game

Make your users awesome while you sleep
Stay sane by automating most of your customer success work. Send onboarding campaigns, offer help if people get stuck, upsell to higher plans — all running while you sleep.
Only send what matters
Behavior-based automation is about sending the right message at the right time — so your customers are exponentially more likely to read them. Skip on irrelevant messages. Build trust by sending precisely targeted email with a human feel.
Get love and hand-holding
It’s never good time to migrate. Setting up your automations can be intimidating, so it’s our mission at Userlist to make you awesome. You’ll get lots of hand-holding and personal advice, as well as templates, worksheets & blueprints.
"Really simple and easy to work with. Especially love choosing a template when creating a campaign — that did feel very magical."
— Michael Koper, founder of Nusii

Get access today

Userlist is currently in paid private beta. Free 14-day trial included.

Get your free email planning worksheets

Not ready to pull the trigger right away? Join our mailing list below, and we'll send you a free copy of email planning worksheets (12 pages, printable PDF).