Userlist.io Blog

Userlist.io Early Beta Preview (Video Walkthrough)

We recorded a brief screencast showing you around the internals of the current version, such as user activity, segments, and automation features (including the new ones).

Lifecycle Email Essentials (Webinar Recap)

We’re talking with a panel of marketing experts about the frameworks they rely on to plan email campaigns across the entire customer journey: from onboarding, all the way to expansion and referral.

The Chicken or the Egg? Explaining Our Early Product Design Decisions

“You need to get comfortable being uncomfortable.” This was the blunt feedback one of our early adopters gave us during his onboarding call.

The Exact Customer Research Process We Used for Userlist.io

When the three of us decided to join forces on Userlist.io, none of us wanted to start a company based on our personal experiences alone.

Today: Get Userlist.io at the Lowest Price We’ll Ever Offer

We have exciting news to share… Starting today, you can pre-order a subscription to Userlist.io, and lock in your first 6 months at a 30% discount! ?

Why We’re Building Yet Another Tool for SaaS Founders

After months of researching and designing, we’re finally heads down in product development, building the first version of Userlist.io.

Userlist, Inc. Year in Review 2018

It’s Jane on the line and we’re wrapping up 2018 here at Userlist.io.

2 weeks ago

Making you awesome: rolling out campaign templates ?

Not only we strive to create a great tool; we want you to succeed by using this tool. What would that mean for you? Minimize your setup effort. Minimize your writing effort. Level up your email game.

1 month ago

? Shipped lately

It’s Jane on the line today, sharing some latest feature news. Here’s what we added lately: campaign goals, Liquid tags in test emails, filters saved as segments.

2 months ago

What exactly should I track? ?

As we’ve been doing demos and onboarding early customers, it quickly turned out that a successful integration has two sides to it: (a) accurate technical implementation, and (b) figuring out what exactly to track. To our surprise, the latter represents a big challenge as well.

3 months ago

How we used demo calls to fuel our product roadmap

The last couple weeks have been quite eventful for us. We finished the very minimum viable version of our product! ? It’s already processing user data, events, and sending emails to actual people. Our next goal was to identify the roadmap from the barebones MVP towards our grand product vision.

4 months ago

How to make your messages smarter with Liquid

We’re talking about Liquid today! Very often we see companies create a number of very similar campaigns, which only vary slightly. This is not the best practice — you’d have to set up (and update) the same messages multiple times.

4 months ago

Team accounts? ?

We’re talking about multi-user accounts today! This topic is so-o-o-o overlooked in popular marketing articles. Authors always talk about SaaS lifecycle as if it has a single independent user. But what if it’s a five-person team, and a single user is only responsible for a fraction of activity?

4 months ago

What makes a great product demo? Hint: not the actual demo

We’re talking about product demos today! Not just our own demos, but all demos, and how you can make yours great as well. As you know, we started a round of demos last week, and here’s some background behind our decisions.

5 months ago

Pile of spaghetti ? or orderly file cabinet? ?

Our topic this week is naming conventions for your user events, properties, and segments. Consistent naming makes things so easy to analyze. However, most founders and teams don’t take the time to set up a standard convention...

5 months ago

The story of Userlist, Inc.

We’ve just wrapped up our incorporation process as Userlist, Inc., a Georgia C-corp with three international co-founders. Today we’re sharing the process — maybe it will make everything less intimidating for you.

6 months ago

Why focus is so important (a tale of technical choices)

In this update Jane shares an example of how principles (and the dedication to stay focused) influenced some of our technical decisions lately.

6 months ago

Will you be at Business of Software this year?

We’d love to see you at Business of Software 2018 in Boston because… Our co-founder Claire was invited to speak there, alongside other amazing folks! If you plan on attending, please let us know — so that Claire can tag you in person ?

6 months ago

Help us read your mind about triggers

Today Jane talks about triggers — events or conditions used by the system to start an automation campaign. How complex are the triggers in your existing lifecycle campaigns? Are there any problems or limitations?

6 months ago

Tracking via JavaScript snippets

Offering a JavaScript snippet is a popular way to add tracking to web applications. In this update, Benedikt explains the technical complications with such solution, and why we're not planning to implement it (yet).

6 months ago

What will tracking user behavior look like?

Today it’s Benedikt reporting about the technical aspects of Userlist.io. One of the questions that almost always comes up is this: ”How does Userlist.io know what my customers are actually doing inside my application?”

7 months ago

Are you a raving Markdown fan?

Jane talks about Markdown and the way it splits people into two camps: Markdown fans, and the rest of the world, who aren’t aware of it or simply prefer classic text editors.

7 months ago

Thoughts on pricing: what tools are we actually competing with?

In this update, Jane shares some thoughts behind our pricing decisions. Will we be offering a free trial? Who are we competing with? Why don't we have a free plan?

7 months ago

Product Updates